Accessibility Statement
taytae is for every family, and that includes families who browse the web with a screen reader, a keyboard, voice control, or any other assistive technology. We want shopping with us to be easy for everyone.
What we're working toward
We're working to meet WCAG 2.1 Level AA — the Web Content Accessibility Guidelines published by the W3C, and the standard most widely used to measure web accessibility. We treat it as an ongoing commitment, not a box to check once.
What we've built in
- Semantic structure — proper headings and landmarks so screen readers can navigate the page
- Alt text on product photos and meaningful images
- Full keyboard navigation — you can reach and operate every menu, size picker, cart, and form field without a mouse
- Visible focus indicators so you always know where you are on the page
- Color contrast checked against WCAG AA minimums for text
- Reduced motion support — if your device requests reduced motion, our animations turn off
- Responsive, zoomable layouts that work at 200% zoom and on small screens
- Labeled forms with clear error messages
- Text, not images of text, for all our content
Where we know we fall short
We'd rather be honest than claim perfection:
- Third-party content. Our Instagram feed, payment forms, and Shopify's checkout are built by other companies. We've chosen accessible vendors where we can, but we don't control their code.
- Older content. Some earlier product photos may have shorter alt text than we'd like. We're fixing them as we go.
- Ongoing work. As we add new features, something occasionally slips through. That's why we want to hear from you.
We make no claim that this site is fully conformant with WCAG 2.1 AA at every moment. We're committed to continuous improvement.
Tell us if something doesn't work
If you hit a barrier anywhere on our site, please tell us. It's the fastest way we learn what to fix.
Email support@taytae.com and include:
- The page you were on (a link is perfect)
- What you were trying to do
- What happened instead
- The device, browser, and assistive technology you were using, if you know
We'll respond within 3 business days and tell you what we're doing about it. If something's blocking you from completing a purchase, email us and we'll take your order personally — by email or phone — so you're never shut out of a drop.
How we're improving
- We test new pages with a keyboard and a screen reader before they go live
- We check color contrast when we add new colors or layouts
- We review customer accessibility feedback as it comes in and prioritize fixes that block purchases
Contact
support@taytae.com · TayTae LLC, 700 N Neely St, Unit 11, Gilbert, AZ 85233
